Our privacy statement

Last updated: 25th of May 2026
 

At Where is Eva, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.
 

1. Information We Collect

When you place an order, contact us, or subscribe to our communications, we may collect the following information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Order and purchase information

• Any information you voluntarily provide when contacting us
   

We do not store or have access to your full payment card information. Payments are processed through secure third-party payment providers.
 

2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Communicate regarding purchases and customer support

• Manage returns, exchanges, and refunds

• Improve our products, services, and website

• Send updates, newsletters, or marketing communications if you have chosen to receive them
   

3. Sharing Information

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted third parties only when necessary to operate our business, including:

• Payment service providers

• Shipping and logistics providers

• Website and e-commerce service providers
   

These parties receive only the information necessary to perform their services.
 

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
 

While we strive to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
 

5. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.
 

You can manage cookie preferences through your browser settings.
 

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

You may also unsubscribe from marketing communications at any time by following the unsubscribe link included in emails or by contacting us directly.
 

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices of those websites.
 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
 

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: whereisevalabel@gmail.com